Is There a Better Option Than PaceMate Software?

Key Takeaways

  1. Cardiology practices often struggle with fragmented device data, manual workflows, and alert fatigue when using traditional cardiac remote monitoring platforms.
  2. Vendor-neutral platforms that consolidate data from all major device manufacturers reduce administrative work and lower the risk of missed clinical information.
  3. AI-supported alert triage, high data reliability, and automated billing workflows improve patient safety, staff efficiency, and practice revenue.
  4. Implementation speed, EHR integration, and total cost of ownership are critical when comparing PaceMate with alternative solutions.
  5. Rhythm360, developed by RhythmScience, offers an AI-enabled, vendor-neutral platform for cardiac remote monitoring; contact the team to schedule a demo.

The Unmet Needs: Why Practices Seek Alternatives to Current RPM Solutions

Fragmented Data Increases Administrative Overload

Many cardiology programs manage multiple Original Equipment Manufacturer (OEM) portals for Medtronic, Boston Scientific, Abbott, Biotronik, and others. Staff must log into separate, non-interoperable portals to retrieve patient data. This process creates data silos, heavy manual data entry, and a higher risk of human error.

These fragmented workflows consume clinical time that could be used for direct patient care. They also make it harder to see a complete picture of each patient across devices and conditions.

Alert Fatigue Raises the Risk of Missed Events

Legacy RPM systems often generate a high volume of non-actionable alerts. Clinicians receive frequent notifications about routine or low-priority events, which can contribute to alert fatigue over time.

When clinicians must sort through many low-value alerts, they face a higher risk of overlooking critical issues such as new-onset atrial fibrillation, ventricular tachycardia, or device malfunctions that require rapid intervention.

Inefficient Billing Causes Revenue Leakage

Many practices lose billable revenue because current systems do not reliably track all qualifying RPM activity or create complete documentation for complex CPT codes. Manual tracking and documentation for codes such as 93298, 93299, and 99454 can be inconsistent and time-consuming.

Incomplete billing workflows reduce revenue and make it harder for practices to justify the staffing and infrastructure needed to support remote monitoring at scale.

Understanding PaceMate Software: Strengths and Common Limitations

PaceMate’s Role in Cardiac Remote Monitoring

PaceMate is a recognized solution for cardiac remote monitoring and device data management. The platform connects with various device workflows and supports clinics in multiple locations. Many users value its focus on CIED workflows and its established relationships across the industry.

Where Users Still See Gaps

User feedback highlights recurring themes. Some organizations report only partial unification of manufacturer data, which can leave gaps in cross-vendor visibility. Others describe less advanced AI-based alert management compared with newer platforms and slower onboarding when moving from another system.

Some practices also seek more robust automation for billing documentation and broader support for RPM programs beyond CIED monitoring alone. Close alignment with legacy systems may limit PaceMate’s flexibility for organizations that want highly vendor-neutral, cloud-based, AI-driven capabilities.

Organizations that want to evaluate alternatives can compare PaceMate with platforms that emphasize full vendor neutrality, advanced AI, and integrated billing workflows. Schedule a Rhythm360 demo to review options in detail.

Rhythm360: An AI-Powered Alternative for Modern Cardiology

Vendor-Neutral Access to All Major Device Data

Rhythm360 provides vendor-neutral connections across all major CIED manufacturers. Teams access data from multiple OEMs in a single platform instead of signing into separate portals for each vendor.

This unified view reduces administrative effort, lowers the chance of missed data, and supports more consistent clinical decisions across the full remote monitoring population.

Consistent AI-Powered Data Reliability

Data reliability plays a central role in safe cardiac monitoring. Rhythm360 uses redundant data feeds so that backup connections remain available when a primary OEM feed has issues. Computer vision tools read diverse data formats, and AI-driven extrapolation helps fill data gaps when partial information is available.

This multi-layered approach supports data transmissibility greater than 99.9 percent, which gives clinicians a more complete and timely view of patient status.

Intelligent Alerting for Faster Clinical Response

Rhythm360’s AI-based alert triage focuses clinician attention on events that require action. The system filters low-priority or duplicative notifications and elevates clinically significant events to the care team.

Practices report shorter response times for high-risk alerts and reduced alert fatigue among staff. Teams can spend more time on meaningful interventions and less time sorting through routine notifications.

Improve Revenue Capture With Automated Billing

Rhythm360 includes tools that track billable RPM activity and help generate documentation for the appropriate CPT codes. Automated workflows reduce missed billing opportunities and ease the administrative burden on staff.

The platform supports billing for CIED monitoring and Remote Physiological Monitoring for chronic conditions such as heart failure and hypertension. Practices can expand services and revenue streams while maintaining consistent documentation standards.

Integrated Workflows and Efficient Onboarding

Implementation speed and integration quality are important for busy cardiology programs. Rhythm360 offers onboarding timelines that typically range from a few days to a few weeks, depending on practice complexity.

The platform supports bi-directional integrations with major EHR systems such as Epic, Cerner, and athenahealth. These connections reduce double documentation and support a single source of truth for patient information.

Teams that want to review how Rhythm360 would fit their environment can request a tailored demo.

Head-to-Head Comparison: PaceMate vs. Rhythm360 and Other Competitors

Key Differences in Cardiac Remote Monitoring Software

Feature / Category

PaceMate

Rhythm360

Other Competitors

Vendor Neutrality

Good

High across all major OEMs

Varies by platform

AI-Powered Data Reliability

Moderate

Very high (>99.9% with redundant feeds)

Varies by vendor focus

Alert Triage and Workflow

Standard

High, with faster response times

Good, often focused on niche use cases

Multi-Modality RPM

Primarily CIEDs

CIED, heart failure, hypertension

Often limited to selected conditions

Real-World Impact for Cardiology Practices

  1. Address data silos: Practices with multiple OEM devices gain a single, consolidated view of patient information. Rhythm360’s vendor-neutral design reduces the need to access multiple portals and lowers the risk of missing device data.
  2. Optimize clinical workflows: AI-supported triage and automation reduce alert fatigue and manual review time. Teams can prioritize high-risk patients and shorten response times for clinically significant events.
  3. Strengthen financial performance: Automated billing and broad RPM support help capture more eligible revenue. Some practices report substantial increases in RPM profitability when documentation and billing become more consistent.
  4. Improve total value of ownership: Faster onboarding, reduced manual work, more reliable data, and scalable architecture can lower long-term costs compared with solutions that require heavy manual intervention.

Frequently Asked Questions About Cardiac RPM Software Alternatives

What are the primary frustrations healthcare organizations have with solutions like PaceMate?

Organizations often cite fragmented data across multiple OEM portals, which require separate logins and manual reconciliation. Staff must spend time re-entering information, which increases the chance of errors and reduces time for patient-facing work.

Many teams also face alert overload from non-actionable notifications, which contributes to clinician fatigue and raises the risk of missing important events. Revenue leakage is another common concern when systems do not reliably capture all billable activity or generate complete documentation for complex remote monitoring CPT codes.

How does Rhythm360 ensure superior data reliability compared to other platforms?

Rhythm360 uses several safeguards to strengthen data reliability. Redundant data feeds provide backup access when primary OEM systems experience downtime. Computer vision tools interpret diverse reports and data formats, and AI-based extrapolation fills gaps when only partial data is available.

This combination supports data transmissibility greater than 99.9 percent so clinicians can base decisions on a more complete and timely view of each patient.

Can Rhythm360 help my practice manage more than just CIED monitoring?

Rhythm360 supports both CIED monitoring and Remote Physiological Monitoring for chronic conditions such as heart failure and hypertension. Each service line has workflows tailored to its clinical and billing requirements while remaining integrated inside a single platform.

This structure helps practices expand into multi-modality RPM without building separate processes and billing systems for each condition.

What is the typical onboarding time for Rhythm360 compared to PaceMate?

Rhythm360 emphasizes efficient onboarding with a timeline that usually ranges from a few days to a few weeks, depending on EHR integrations, device mix, and staffing. The process includes configuration, data connections, and staff training.

This approach helps practices start using the platform quickly while limiting disruption to daily clinic operations.

How does the total cost of ownership compare between different cardiac monitoring platforms?

Total cost of ownership includes license fees, implementation work, integration maintenance, training, and the time staff spend on manual tasks. Platforms that rely heavily on manual workflows or fragmented portals often create higher indirect costs over time.

Rhythm360 aims to lower total cost of ownership by automating routine tasks, improving data reliability, supporting scalable workflows, and streamlining billing. These elements can reduce operational overhead as RPM programs grow.

Conclusion: Choosing the Right Platform for Future Cardiac Remote Monitoring

Selection of a cardiac remote monitoring platform has direct effects on clinical outcomes, staff workload, and financial performance. PaceMate offers established CIED monitoring capabilities, but many practices now look for broader vendor neutrality, stronger AI support, and integrated billing features.

Rhythm360 provides a vendor-neutral, AI-enabled platform that unifies device data, reduces alert fatigue, supports multi-modality RPM, and improves revenue capture. Practices that want to modernize cardiac remote monitoring and scale their programs efficiently can benefit from evaluating this approach.

Teams that are ready to review options for their organization can schedule a Rhythm360 demo and discuss how the platform supports clinical, operational, and financial goals.

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