Join us at RhythmScience!

We're a healthcare technology company with a comprehensive cardiology platform deployed at Health Systems, Hospitals and Clinics across the country. Our virtual cardiac care pipelines enable the capture of robust, longitudinal cardiac data, generating key clinical insights that improve the management of hypertension, heart failure, and rhythm management.

Current Openings

Current Openings

Project Manager

Job description

Position Overview:

As a Project Manager, you will be responsible for overseeing the planning, execution, and delivery of projects within our organization. You will work closely with cross-functional teams to ensure that projects are completed on time, within budget, and according to specifications. Your role will involve coordinating resources, managing stakeholders, and mitigating risks to ensure the successful completion of projects.

Key Responsibilities:

  • Project Planning: Develop comprehensive project plans outlining project scope, objectives, deliverables, timelines, and resource requirements. Work with stakeholders to define project requirements and obtain buy-in on project plans.
  • Resource Management: Allocate resources effectively to ensure that project tasks are completed on schedule. Coordinate with department heads to assign team members to project tasks based on skillset and availability.
  • Stakeholder Communication: Serve as the primary point of contact for project stakeholders, providing regular updates on project progress, milestones, and risks. Facilitate communication between project teams, clients, vendors, and other stakeholders to ensure alignment and transparency.
  • Risk Management: Identify potential risks and issues that may impact project delivery and develop mitigation strategies to address them. Proactively monitor project risks and implement contingency plans as needed to minimize disruptions.
  • Budget Management: Monitor project budgets and expenditures to ensure that projects are delivered within allocated financial resources. Track project costs, identify variances, and implement corrective actions to maintain financial control.
  • Quality Assurance: Ensure that project deliverables meet quality standards and adhere to project requirements. Conduct regular reviews and quality assurance checks to verify that project outputs meet stakeholder expectations.
  • Change Management: Manage project scope changes and requests for additional project features or deliverables. Evaluate change requests, assess their impact on project scope, schedule, and budget, and communicate changes to relevant stakeholders.
  • Documentation and Reporting: Maintain accurate project documentation, including project plans, status reports, meeting minutes, and other project-related artifacts. Generate regular progress reports and presentations for project sponsors and senior management.

Qualifications and Skills:

  • Bachelor's degree in Project Management, Business Administration, Engineering, or related field (preferred).
  • Project Management Professional (PMP) certification or equivalent project management certification.
  • Proven experience as a Project Manager, managing complex projects from initiation to completion.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent organizational and time management abilities, with the ability to prioritize tasks effectively.
  • Proficiency in project management tools and software such as Microsoft Project, Asana, or similar applications.
  • Knowledge of project management methodologies such as Agile, Waterfall, or Hybrid.
  • Ability to adapt to changing priorities and work well under pressure in a dynamic environment.

Comp Band: 40-60k

Preferred Location: Europe

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Patient Engagement Specialist

Job description

About Us

At RhythmScience, we are reimagining the future of healthcare through innovation and empathy. Our mission extends beyond technology—it's about crafting solutions that resonate with the heartbeat of clinical excellence. We understand that at the core of effective healthcare are the clinicians who dedicate their lives to patient care. That's why we're devoted to developing state-of-the-art tools that streamline administrative processes, enhance clinical productivity, and ultimately elevate patient experiences.

Our passion is fueled by the desire to see healthcare providers thrive in an environment enriched with efficiency and free from unnecessary burdens. By integrating our advanced technologies into the daily rhythm of healthcare professionals, we enable them to focus on what truly matters—delivering exceptional care. At RhythmScience, we don't just create products; we forge pathways to better health outcomes and empower clinicians to make a profound difference in the lives they touch.

Join our commitment to a healthier future, where advanced technology and compassionate care come together to enhance patient outcomes.

Learn more about us here: http://rhythm360.io

About the Job

The Patient Engagement Specialist will help with patient support, compliance, education, and monitoring. All patient support is done through our call center.

Essential job Functions, Duties, and Responsibilities

  • Engage with patients through calls for home monitoring assistance, addressing issues with disconnected devices, and guiding non-compliant patients towards proper use of our services.
  • Provide exemplary support during patient calls by troubleshooting equipment issues, facilitating monitor orders, imparting product knowledge, and addressing inquiries related to our services.
  • Proactively communicate with patients to deliver updates on their compliance and progress, ensuring a transparent and informative monitoring journey.
  • Uphold the highest standard of privacy by maintaining the confidentiality of patient information, adhering strictly to HIPAA and PHI regulations.
  • Embody RhythmScience's commitment to patient-centered care by recognizing every team member's role in addressing patient needs with empathy and efficiency.
  • Perform essential administrative tasks, such as accurate data entry of patient demographics, timely communication of reminders, diligent follow-up, and meticulous management of patient information within the R360 clinic portal.
  • Facilitate robust internal communication to ensure seamless coordination across departments, promoting a culture of openness and fostering a collaborative environment that enhances patient care and service delivery.
  • Manage general office upkeep, coordinate vendor communications, being onsite during office hours (T/Th 9a-1p), and promptly address and communicate any maintenance or supply needs to management.

Minimum Requirements

  • Possessing exceptional organizational skills and meticulous attention to detail, with a proven capacity to efficiently juggle multiple goals simultaneously.
  • Excellent communication skills, ensuring clear and compassionate interactions with patients, staff, and stakeholders.
  • Demonstrated experience in providing high-quality patient care, managing medical billing, and scheduling patient appointments effectively.
  • Reliable and secure internet connection at home for both voice and video calls, enabling remote patient engagement and administrative duties.
  • Ability to commute to our New York office, with a commitment to maintaining a consistent presence on designated office days, about 3 days a week.
  • Proficient computer skills, with a strong grasp of healthcare management systems and standard office software.
  • Strong decision-making abilities, coupled with problem-solving and critical thinking skills, crucial for resolving challenges in a dynamic healthcare environment.
  • A valid Medical Assistant certificate, signifying a recognized standard of healthcare expertise and patient care skills.
  • The flexibility to be part of a weekend on-call rotation, providing necessary care and support to patients as needed.

Compensation + Benefits

Our compensation is competitive and we offer an exemplary benefits package that includes:

  • 401K with Company match
  • Holiday Time Off
  • Paid Time Off
  • Healthcare (health/vision/dental)

RhythmScience is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In accordance with New York State law, we do not discriminate based on race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, military status, or any other characteristic protected by applicable law. We encourage individuals of all backgrounds to apply and support every member of our team in achieving their full potential.

Job Type: Full-time

Salary: $18.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends as needed

Ability to Commute:

  • New York, NY 10001 (Required)

Work Location: Hybrid remote in New York, NY 10001

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Sr. Site Reliability Engineer

About Us

RhythmScience is building human centric healthcare technology. We care about helping clinicians do their best work. We build tools to help reduce the burden of administrative tasks by making clinics more productive so they can improve patient care. We believe that in empowering clinicians with tools, then we help healthcare providers make a difference in patients' lives.

The Role & Responsibilities 

  • 4+ years of experience in DevOps or IT role.
  • Configure and maintain resources on AWS, Docker Swarm, Terraform.
  • Manage security and access controls.
  • Support production and development environments.
  • Provide guidance and best practices for highly scalable and fault tolerant solutions.
  • Monitor systems for problems and performance; rightsize our virtual environments.
  • Apply networking knowledge to debug upstream issues.
  • Ability to understand project requirements and be innovative in finding solutions
  • Own the solutions that you engineer.
  • Weekend rotational support for site uptime.
  • Some Python knowledge is a must.

Requirements

  • Supporting SaaS products.
  • Proactive Security hardening.
  • Experience with complicated inbound and outbound data streams.
  • Experience with PHI.

Compensation + Benefits

  • Holidays Time Off 
  • Paid Time Off
  • Healthcare (health/ vision/ dental)

As part of our commitment to maintaining a safe and secure workplace for all employees, we require that successful candidates undergo a criminal background check and reference check as part of our hiring process. 

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Patient Educators

Must be a resident of Texas

About Us

RhythmScience is building human centric healthcare technology. We care about helping clinicians do their best work. We build tools to help reduce the burden of administrative tasks by making clinics more productive so they can improve patient care. We believe that in empowering clinicians with tools, then we help healthcare providers make a difference in patients' lives.

The Role & Responsibilities

The Patient Educators will help with patient compliance, education, and monitoring. 

  • Mainly focused on hypertension, weight scales, and cardiology 
  • Communicate with RhythmScience clinical team and providers regarding device monitoring, compliance and education
  • Communicate with patients for compliance, monitoring, and education
  • Maintain confidentiality of sensitive information and follow all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) standards/protocol
  • Support and contribute to RhythmScience’s patient-centered care philosophy: Every teammate is a caregiver whose role is to meet the needs of the patient.

Requirements

  • Experience in Cardiology is a plus 
  • Must have licenses Certified Nursing Assistant (CNA), LVN or CMA 

As part of our commitment to maintaining a safe and secure workplace for all employees, we require that successful candidates undergo a criminal background check and reference check as part of our hiring process.

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Senior Software Developer

Full Time | Remote | Eastern Europe

About Us

RhythmScience is building human centric healthcare technology. We care about helping clinicians do their best work. We build tools to help reduce the burden of administrative tasks by making clinics more productive so they can improve patient care. We believe that in empowering clinicians with tools, then we help healthcare providers make a difference in patients' lives.

Learn more about us here: http://rhythm360.io

The Role & Responsibilities 

We are looking for an experienced software developer to join the team. On the day to day you will develop new features, build APIs, troubleshoot bugs, and contribute to the architecture of the project. You will also interface with the 'integrations team' which helps us get our data from our customers.

  • Our stack is Django and Vue deployed on Docker, but open to hiring someone who is a quick learner even if they aren't experts in these frameworks.

Requirements

  • 3-5 years of full stack development experience
  • Great communication skills to work with developers around the world
  • A passion for mission drive healthcare work that can transform the lives of patients

APPLY HERE: https://airtable.com/shrFfmxyWOd1ab6MU 

As part of our commitment to maintaining a safe and secure workplace for all employees, we require that successful candidates undergo a criminal background check and reference check as part of our hiring process.

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Cardiac Device Specialist

The Role & Responsibilities

ARhythmScience Cardiac Device Specialist remotely monitors patients with cardiac implantable electronic devices (CIEDs)utilizing RhythmScience’s proprietary software. A Cardiac Device Specialist utilizes knowledge of cardiac electrophysiology and biomedical engineering concepts to assess thetechnical function of the patient’s CIED, analyze and interpret device and patient diagnostics, and perform accurateclinical documentation as determined by RhythmScience’s best practice standards.

  • Integrate a knowledge base from physiology, pathophysiology, and cardiacdevice function to perform competent evaluations, diagnostic review,and overall analysisthrough remote monitoring
  • Recognize abnormal functions of pacemakers, defibrillators, ILRs and CRT devices and recommend strategies to address and correct issues
  • Communicate with RhythmScience clinical team and providers regarding CIED function anddiagnostic data through accurate, professional, and standardized documentation
  • Communicate with patientsfor education of device functionand monitor
  • Complete scheduling protocolsfor remote monitoring per best practiceand RhythmScience guidelines
  • Maintain confidentiality of sensitiveinformation and follow all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) standards/protocol
  • Support and contribute to RhythmScience’s patient-centered care philosophy: Everyteammate is a caregiver whoserole is to meet the needs of the patient.

Requirements

  • Bachelor's or associate degree required
  • Experience in relatedfield—nursing, medicine, electronics or engineering
  • Successful completion of a cardiacdevice rhythm management course or equivalent experience
  • Minimum two yearsof recent cardiacdevice management experience
  • Experience with interrogating and interpreting devicediagnostics for all 4 majormanufacturers (Medtronic, Abbott/St. Jude, Boston Scientific, Biotronik)
  • Cardiac rhythm management industry training and experience preferred
  • Additional preferred certifications—CertifiedCardiographic Technician (CCT), Registered CardiacElectrophysiology Specialist (RCES),International Board of Heart RhythmExaminers (IBHRE) Certifications (CCDS, CEPS, CDRMS)
  • Proficiency with collaboration applications and software(Microsoft Office Suite,Teams, Slack)
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Account Executive

The Role & Responsibilities

RhythmScience is looking to expand our team of outside sales professionals with someone who is highly motivated by the pursuit of excellence. As an Account Executive, you are responsible for building relationships with providers (cardiologists and electrophysiologists), leveraging existing accounts, and prospecting to increase account revenue growth. You will play a critical role in the success of RhythmScience's relationships with future clients.

  • Develop and implement sales strategies to achieve/exceed goals with quarterly and annual sales quotas
  • Gain new leads and expand business opportunities through prospecting, including but not limited to: identify, establish, and maintain relationships with key decision-makers, providers, and their administrative staff; represent RhythmScience at industry conferences, gain sales leads, and pursue opportunities to promote product
  • Plan and execute product demonstrations, sales presentations, and proposals with potential clients
  • Close virtual and physical sales by understanding their needs, handling objections, and gaining commitment
  • Deliver training sessions to educate and ensure the product is used properly by clients
  • After detailed product and marketing training, maintain a high level of product and marketplace expertise
  • Help provide insights with senior executives to perfect the long-term corporate strategy

Requirements

  • 3+ years experience in enterprise healthcare-related sales (virtual and/or in-person) selling digital health or EHR products at enterprise scale
  • High-level energy with insatiable drive, proactive initiative, and persevering commitment
  • Excellent interpersonal, sales, and presentation skills and professionalism; especially to communicate and educate medical, administrative, and technical support personnel
  • Strong Knowledge and Relationships in Cardiology
  • Strong time management and prioritization abilities within sales planning, organization, and execution
  • Track record of success in a previous role with a high level of sales performance in a highly technical and competitive environment
  • Computer proficiency
  • Bachelor’s degree or higher
  • Must have the willingness to travel throughout the territory with occasional overnight stays depending on geography and business needs
  • Must have a valid driver’s license and active vehicle insurance policy (your driving record will be reviewed and will be considered as part of your application)
  • Nice to have: experience working with a startup company
  • Nice to have: experience in virtual sales

Compensation + Benefits

Our compensation is competitive and our benefits include:

  • Paid holidays
  • Healthcare (health/ vision/ dental)
  • 3 weeks PTO
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Patient Support Call Center Agent

The Role & Responsibilities

The Patient Support Call Center Agent will help with patient support, compliance, education, and monitoring. All patient support is done via our call center.

  • Call patients for home monitoring support, disconnected monitors, and non-compliant patients.
  • Handle calls for patients (troubleshooting matters, ordering monitors, patient education, among others)
  • Communicate with patients for compliance, monitoring, and education
  • Maintain confidentiality of sensitive information and follow all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) standards/protocol.
  • Support and contribute to RhythmScience’s patient-centered care philosophy: Every teammate is a caregiver whose role is to meet the needs of the patient.
  • Work on the admin tasks needed in R360 clinics. Work to include but not limited to: demographics entry, communicating reminders and following up with patients, editing and communicating information clearly and correctly within the R360 clinic portal.

Requirements

  • Diligent, organized with excellent communication skills
  • Must come into office Wednesday & Thursday 9:00 am - 1:00 pm
  • Previous experience in with patient care, medical billing, and/or patient scheduling
  • Must have reliable internet connection (will request screenshot of internet speed

Prefered Skills

  • Call center experience
  • Bilingual experience
  • Cardiology experience
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